Frequently Asked Questions
Everything you need to know about your Spider Shoppe experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page includes a detailed size guide. We recommend measuring a similar garment you own to compare against our specific measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order?
Orders can be modified or cancelled within 1 hour of placement. After this window, our warehouse begins processing and we can no longer make changes.
Are your materials sustainably sourced?
Spider Shoppe is committed to ethical fashion. We use organic cotton and recycled polyester blends wherever possible to minimize our environmental impact.