Returns & Exchanges
At Spider Shoppe, we want you to be completely satisfied with your new look. If your purchase isn't a perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
